Privacy Policy

Mini Melts Australia Pty Ltd Privacy Policy

What Information Do We Collect?

Mini Melts Australia Pty Ltd collects various types of information when you interact with our website or use our services. This includes any data you provide directly (e.g., when you register or make purchases) and information gathered automatically, such as:

  • Contact information: name, email address, physical address, phone number.
  • Account and transaction data: username, password, purchase history.
  • Technical details: your device’s IP address, browser type, page response times, pages visited, and browsing activity on our website.
  • Feedback, comments, reviews, and any profile information you choose to share.

We may use tracking technologies, like cookies, to gather additional data for improving your experience and better understanding your preferences.

How Is Your Information Collected?

We gather personal information you provide during transactions or when you interact with our website or customer service. Information may also be collected automatically through the use of cookies or similar technologies as you browse our site.

Why Do We Collect Personal Information?

We collect and use your information for several purposes, including:

  • Delivering products and services you request.
  • Providing customer support and enhancing our customer experience.
  • Communicating with you about orders, promotions, updates, and feedback requests.
  • Conducting analysis to improve our services and develop new offerings.
  • Ensuring compliance with laws, regulations, and any applicable agreements.

Storage, Use, and Disclosure of Information

Mini Melts Australia Pty Ltd stores data on secure servers provided by our hosting provider. We implement strict security measures to protect your data against unauthorized access and use.

For payment processing, our payment gateways adhere to PCI-DSS (Payment Card Industry Data Security Standards) to protect your credit card information.

We may share your information with trusted third-party service providers who assist us in running our business. These providers are required to handle your data securely and use it solely for authorized purposes.

Communication with Our Users

We may contact you via email, phone, or text regarding your account, order status, customer support, feedback, promotions, and policy updates. You may also receive communications to ensure adherence to our User Agreement and legal obligations.

Cookies Policy

Our website uses cookies to enhance your browsing experience and analyse usage patterns.

What are cookies?

Cookies are small text files that websites place on your device to store user preferences and activity.

How We Use Cookies

We use cookies to personalize your experience, ensure security, analyse website performance, and deliver relevant ads.

Third-Party Cookies

We partner with third-party services, like Google, Facebook, and TikTok, for analytics and advertising. These providers may use cookies on our site to monitor your activity. You can review each provider’s privacy policy for further details.

Managing Cookies

You can modify your cookie preferences in your browser settings. Disabling cookies may limit certain features of our website. You can also decline cookies when you first visit our website via the banner notification.

Updates to This Policy

Mini Melts Australia Pty Ltd may update this privacy policy periodically to reflect changes in our practices. We recommend reviewing it regularly for the latest information on how we handle your data.

Withdrawal of Consent

If you wish to withdraw consent for data collection or usage, please reach out to us at any time.

For any questions or to exercise your rights under this privacy policy, please contact us directly.